Are you interested in showcasing the love of Christ to the less fortunate in our community? Would you enjoy the opportunity to help identity resources and offer solutions to individuals who desire to get back on their feet? Do you enjoy collaborating with others to solve problems?
We hope you’ll consider the Patient Advocate role at His Hands Free Clinic where we treat patients with care, hear their concerns, and demonstrate the love of Jesus Christ.
Primary Duties
- Refer patients to primary care physicians (PCP) and specialists; help with financial assistance to facilitate referrals
- Educate patients on insurance options as well as other community resources; assist with enrollment or refer to external enrollment assistance programs
- Point person for crisis intervention, including de-escalation, as part of a multi-disciplinary team
- Advocate on behalf of patients to reduce medical bills
- Act as a liaison between His Hands and other community agencies
- Become trained as a Certified Application Counselor
- Create monthly message boards for patient education
- Other duties as assigned (e.g., patient surveys, maintain PCP list, staff trainings)
- Use volunteers and interns for projects as prudent
- Maintain electronic records, notes, and reports
Benefits:
- Paid vacation and sick time based on hours worked
- 10 paid holidays
- Health, dental, and vision insurance (cost share with employer)
- 401(k) program
Qualifications
- Agree with and be willing to uphold the Statement of Faith and Statement of Values
- Be an active member of a local church
- Possess excellent communication, emotional intelligence, and organizational skills
- Be self-motivated, dependable, and responsible
- Be respectful of the God-given dignity of all persons
- Bachelor’s degree in social work or related human services field [preferred]
- Experience working with low income, homeless, or near homeless individuals and Medicaid managed care [preferred]
Physical Requirements
- Ability to stoop, kneel, crouch and reach overhead
- Ability to maneuver throughout the facility
- Ability to sit for long periods of time
- Ability to lift 25 pounds
Reports to: Medical Clinic Coordinator
Hours: Monday, Wednesday, Thursday 9:00 to 4:00, Tuesday 9:00 to 7:00, and Friday 9:00 to 12:00
Organization Overview
His Hands is a free medical clinic in Cedar Rapids, IA offering medical, dental, women’s health, mental health, physical therapy, chiropractic, prescription assistance, and durable medical equipment. His Hands has been providing services since 1992 in Linn County.
Interested in applying? Email Margie, our Clinic Coordinator at [email protected]
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